Privacy Policy

The KLANIK Group, of which Kampus Training is a subsidiary, undertakes, with regard to the collection, processing and communication of personal data, to comply with the legislation applicable to the processing of those data and in particular Law 78-17 of January 6, 1978 as amended and European Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free circulation of such data ("Applicable Regulations").

Kampus Training, a French simplified joint stock company whose head office is located at 221 avenue du Prado 13008 Marseille ("KAMPUS" or "we"), is the entity responsible for processing within the meaning of the Applicable Regulations the personal data collected from the website and any subdomains ("Site").

The purpose of this privacy policy is to inform all users of the Site and/or customers of KAMPUS training services ("You") about the way in which KAMPUS collects and uses your data.

If you have any questions or concerns regarding this Privacy Policy and/or the collection or protection of your Personal Data, please contact us at the following address:

What data do we collect?

In our role as data controller, we may collect certain personal data from the person(s) managing or employed by our customers or service providers, as part of the delivery of our services or as part of your contact requests made directly from the Website.

Such data may include :

  • First and last name
  • Job title
  • Professional e-mail address
  • Business telephone number
  • Business postal address
  • Image
  • Company billing and bank details

When you visit our Site we record your computer's IP address and browser settings (web browser software used, referring website and information about your online activity).

Browser settings may include the type of browser you use, browser language and time zone.

At the same time, we act as a Subcontractor within the meaning of the applicable Regulations when we provide our services to our customers. In the context of our mission, we are likely to access and process certain personal data stored on the customer's information system or transmitted directly by our customers for the purposes of the execution of our missions. We act only on written instructions from the customer. The customer defines the purposes and duration of storage.  

What do we use the data for?

We collect personal data for the following purposes:

  • Provide our training services;
  • Improve and personalize our services;
  • Answer questions sent by contact form;
  • To manage commercial relations with our customer partners or service providers;
  • Conduct commercial prospection;
  • Improve our communication and marketing strategy ;
  • Send information about our offers, news and events, surveys and polls;
  • Prevent and detect fraud, and manage security incidents;
  • Carry out marketing and statistical analyses.

3- On what legal basis(s) do we process data?

We process your personal data only if it meets at least one of the following conditions:

  • You have consented to the processing of your personal data for the purposes described above;
  • This processing is necessary to provide and improve our services and to maintain a secure environment;
  • This processing is necessary to comply with the various legal obligations to which we are obliged to adhere;
  • This processing is necessary to protect our legitimate interests;

4- How long do you keep your data?

We only keep and store your data for as long as is strictly needed for the purposes defined in article 2 of this Privacy Policy.

Origin of data collection

Data retention periods

Contact form

The period necessary to process the request

Business prospecting

During the entire duration of the business relationship, then for a period of 3 years from the end of the relationship.


5 years after the end of the contractual relationship

Request for legal rights

The time it takes to process the request (1 month)

For more information on the storage period for a particular item of data, please contact the Data Protection Officer by e-mail:

5- With whom will we share data?

Depending on the purpose of the processing, your personal data may be processed by authorized KAMPUS collaborators (marketing, sales, customer relations, administrative and functional support departments).

Your data may also be shared with third-party companies acting on behalf of KAMPUS, when we have recourse to service providers to supply and maintain our services.

In this context, we undertake to verify that all our service providers strictly comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD).

In particular, we require all our partners to provide us with sufficient guarantees demonstrating that the applicable technical and organizational security procedures for the protection of personal data have been taken.

  • If required by law, we may transmit data in order to pursue claims against us and to comply with administrative and legal procedures;
  • If we are involved in a merger, acquisition, sale of assets or receivership, we may be required to sell or share all or part of our assets, including personal data.

Given the way our company is organized, we may share some of your personal data with our parent company (KLANIK) or affiliated companies in our group, which may be located outside the European Economic Area.

In this case, we ensure that the third country offers a sufficient level of protection as defined by the supervisory authorities and that appropriate procedures and controls are in place in compliance with applicable laws and regulations to protect your data.

6- How do we secure data?

We implement organizational, technical, software and physical procedures for digital security to protect personal data against alteration, destruction and unauthorized access.

Despite all these measures, we would like to draw your attention to the fact that Internet is not a completely secure environment, so we cannot fully guarantee the security of your data transmission and storage.

We undertake to notify the CNIL, as soon as possible, of any data breach likely to pose a risk to the rights and freedoms of individuals.

For further information on the organizational, technical, software and physical measures we have put in place to ensure the security and confidentiality of your data, please contact us at the following address:

7- What are your rights?

In accordance with applicable legislation on the protection of personal data, you have the following rights:

  • Right of access to your personal data and to information concerning them;
  • Right to rectification, deletion and portability of your personal data;
  • Right to limit and object to the processing of your personal data;
  • Right to revoke your consent;
  • The right not to be the subject of a fully automated decision.

You also have the right (where applicable) to formulate general or specific directives concerning the conservation, deletion and communication of your personal data after your death.

  • How can I exercise my rights?

Your requests can be made in different ways:

Please make your request by one of the above means, enclosing a copy of your identity card. This will enable KAMPUS to verify your identity before transmitting any category of personal data. This document will be deleted as soon as your request is closed..

KAMPUS may charge a reasonable fee based on administrative costs for any additional copies requested.

In the case of manifestly unfounded or excessive requests, KAMPUS may require payment of reasonable fees that take into account the administrative costs incurred in providing the information or refuse to comply with such requests.

  • Is there any recourse?

If, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the Commission Nationale de L'Informatique et des Libertés (CNIL - the competent French supervisory authority):

  • By e-mail: contact the CNIL DPO;
  • By telephone on 01 53 73 22 22;
  • By post to the following address: 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07

8- Updating this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

If a modification is made, we undertake to publish the new version on our Site.


Last updated on April 14, 2023